Do you have an existing Budgeto account? As a preamble, if you forgot your password or if your password is not working, you may consult this article: - I forgot my password/How to reset your password |
If you are experiencing any of the following issues:
- Error message
- Invalid CRSF Token
- Connection/connectivity issues
- Page not loading correctly, missing text, etc.
Sorry about that, we think we know what could be the reason.
Could you please try one (or all) of the following:
1) Clear the cache + history of your internet browser
For PC users Google Chrome or Edge:
Firefox on Windows:
| For MAC users Safari on MacOS:
Google Chrome on MacOS:
|
2) Try connecting in private/incognito mode.
You can also access your privacy browser extension settings and give access to the Budgeto website.
3) Try using a different browser
We suggest using a different browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.).
4) Disable any extension/plugins which might prevent Budgeto to connect (Invalid CRSF token)If you use one of the following extensions:
- uBlock Origin
- AdBlocker
- Privacy Badger
- Disconnect
- Ghostery
- Etc.
5) Resize/modify your computer resolution (Zoom in/out)
Access your browser window settings and play around with the screen resolution, size, etc.
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Still experiencing weird things? Do you get the following screen while using Budgeto?...If yes, please write us at support@budgeto.com, one of our experts will be able to analyze the situation and get back to you as soon as possible.
Need help? These resources are for you!
1- There is a search bar at the top right of the screen, use it often!
PRO-TIP Use words that you see on the section you are dealing with in order to search for related articles in our Knowledge Base.
2- If you haven't found an answer to your question, create a support ticket and our team will find an answer for you:
Click here to create a new ticket for help
3- If you have any other questions about Budgeto, write us an email at: support@budgeto.com
Happy Budgeting and know that we are here for you if you need help!
The Budgeto Team
Related Articles (Please refer to the links below)
- Budgeto Limitations (What Budgeto is NOT a good fit for)
- I forgot my password/How to reset your password
- How to change my user email address