Forgot your password or password not working? Read this article from our Knowledge Base on how to reset it and get access to your Budgeto account again!
I forgot my password/How to reset your password


Do you use a "PRIVACY" Browser Extension? 
If you use one of the following extensions:

  • uBlock Origin
  • Privacy Badger
  • Disconnect
  • Ghostery
  • Blur
  • HTTPS Everhwere
  • Click&Clean

Then it's possible they are keeping you from connecting to your Budgeto account. Try connecting in a private browser/incognito browser. You can also access your privacy browser extension settings and give access to the Budgeto website.


If since the last time you logged in to Budgeto and you are seeing strange things such as:

  • Unusual behavior
  • Error message
  • Anything weird (page not loading right, missing text, etc.)

The first thing to do is to clear the cache of your web browser. Performing a hard refresh is easy and the commands vary depending on what browser and operating system you are using.


For PC users: 


Google Chrome or Edge:

  1. Hold down Ctrl and click the Reload button.
  2. Or hold down Ctrl and press F5.
      

Firefox on Windows:

  1. Hold down Ctrl, Shift and the ‘R’ key.
  2. Or hold down Ctrl and press F5.

For MAC users: 


Safari on MacOS:

  1. Hold down the option and command key then press the ‘E’ key.
        

Google Chrome on MacOS:

  1. Hold down Shift and click the Reload button.
  2. Or hold down Command, Shift and click the ‘R’ key.

 

Firefox on MacOS:

  1. Hold down Command, Shift and the ‘R’ key.
  2. Or hold down Shift and press the reload button.

Still experiencing weird things? Do you get the following screen while using Budgeto?...
If yes, please write us at support@budgeto.com, one of our experts will be able to analyze the situation and get back to you as soon as possible.


Need help? These resources are for you!

1- There is a search bar at the top right of the screen, use it often!

PRO-TIP

Use words that you see on the section you are dealing with in order to search for related articles in our Knowledge Base. 


2- If you haven't found an answer to your question, create a support ticket and our team will find an answer for you:

Click here to create a new ticket for help

3- If you have any other questions about Budgeto, write us an email at: support@budgeto.com

Happy Budgeting and know that we are here for you if you need help! 

The Budgeto Team


Related Articles (Please refer to the links below)


- Budgeto Limitations (What Budgeto is NOT a good fit for)

- I forgot my password/How to reset your password

- How to change my password

- How to change my user email address