Do you have an existing Budgeto account? As a preamble, if you forgot your password or if your password is not working, you may consult this article:
- I forgot my password/How to reset your password

If you are experiencing any of the following issues:

  • Error message
  • Invalid CRSF Token
  • Connection/connectivity issues
  • Page not loading correctly, missing text, etc.

Sorry about that, we think we know what could be the reason.

Could you please try one (or all) of the following:

1) Clear the cache + history of your internet browser

For PC users 

Google Chrome or Edge:

  1. Hold down Ctrl and click the Reload button.
  2. Or hold down Ctrl and press F5.

Firefox on Windows:

  1. Hold down Ctrl, Shift and the ‘R’ key.
  2. Or hold down Ctrl and press F5.

For MAC users 

Safari on MacOS:

  1. Hold down the option and command key then press the ‘E’ key.  

Google Chrome on MacOS:

  1. Hold down Shift and click the Reload button.
  2. Or hold down Command, Shift and click the ‘R’ key.


2) Try connecting in private/incognito mode.

You can also access your privacy browser extension settings and give access to the Budgeto website.

3) Try using a different browser

We suggest using a different browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.). 

4) Disable any extension/plugins which might prevent Budgeto to connect (Invalid CRSF token)
If you use one of the following extensions:

  • uBlock Origin
  • AdBlocker
  • Privacy Badger
  • Disconnect
  • Ghostery
  • Etc.

5) Resize/modify your computer resolution (Zoom in/out)

Access your browser window settings and play around with the screen resolution, size, etc. 


Still experiencing weird things? Do you get the following screen while using Budgeto?...
If yes, please write us at, one of our experts will be able to analyze the situation and get back to you as soon as possible.

Need help? These resources are for you!

1- There is a search bar at the top right of the screen, use it often!

PRO-TIP Use words that you see on the section you are dealing with in order to search for related articles in our Knowledge Base. 

2- If you haven't found an answer to your question, create a support ticket and our team will find an answer for you:

Click here to create a new ticket for help

3- If you have any other questions about Budgeto, write us an email at:

Happy Budgeting and know that we are here for you if you need help! 

The Budgeto Team

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Related Articles (Please refer to the links below)

- Budgeto Limitations (What Budgeto is NOT a good fit for)

- I forgot my password/How to reset your password

- How to change my password

- How to change my user email address